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Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A popup will appear. It contains elaborate information about all the operations that you can carry out on that particular page. Each popup shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge variety of how-to videos clarifying how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of only reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you are looking for, take a peek at our comprehensive FAQ database, which includes questions asked by actual people and provides real solutions. We constantly update our Frequently Asked Questions section with new entries in an attempt to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions database either, you can get in touch with our excellent team of customer support engineers available 24-7-365 and eager to help you with any question. Each support ticket you open will be responded to in less than sixty minutes (the average response time is approximately 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 182659

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com